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Order Process

Chemical Building Block Orders


To request availability and pricing information for our Chemical Building Blocks, you could communicate with an OTAVAchemicals Regional sales representative by email (preferred method), phone or fax. To contact your sales representative, please visit the Contact Info page. Alternatively, you could search, select and send your quote requests directly from our On-line Compound Search page or send us your structure.


Compound Library Orders


To request availability and pricing information or to place an order for our screening compounds or one of our libraries, please contact OTAVAchemicals Regional sales representative visiting the Contact Info page or search, select and send your quote requests directly from our On-line Compound Search page.


If you have already completed a selection of compounds and would like to check pricing and availability, you could provide a list of OTAVAchemicals catalog numbers to our regional representative and indicate the desired amount per sample (in umol or mg) and any special formatting requirements. After pricing and availability is confirmed, you will get a quotation that could be used to place an order.


After placing an order for a selection of OTAVAchemicals compounds, the order is processed internally and entered into our logistics system. Lead time to process and deliver an order depends on the size of an order and formatting requirements.


A full set of documentation in electronic format is provided with each order including an electronic SD (Structural Data) file and/or ISIS/Base Database file. In these files each OTAVAchemicals catalog number correlates with the chemical structure, molecular formula and molecular weight. In addition to SD/DB files, an Excel or PDF file containing catalog numbers, sample information map and NMR spectra can be provided.


For shipping, payment and returns/refunds terms, please visit our General Terms and Conditions of Sale page.


All OTAVAchemicals products could also be ordered through:

  • Sigma-Aldrich (OTAVA LTD. vendor’s no: 1028218)
  • Fisher Scientific (OTAVA LTD. vendor’s no: VN00088530)
  • VWR International (OTAVA LTD. vendor’s no: 13807)

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